NexorAIQ Terms of Service
Effective Date: June 13, 2026 · Version 3.1 · Read the terms governing platform usage, quotas, and service guarantees.
1. Acceptance of Terms
By registering for an account, initiating a subscription, connecting your commerce database, or querying the NexorAIQ API, you acknowledge that you have read, understood, and agree to be bound by this Terms of Service Agreement (the "Agreement"). If you are entering into this Agreement on behalf of a company or legal entity, you represent that you have authority to bind such entity.
2. Description of Service
NexorAIQ provides a cloud-based multi-tenant search & merchandising SaaS platform ("Service"). The Service features AI-driven semantic search, typographical tolerance, synonym mapping, visual product pinning, zero-result query recommendations, and revenue dashboards. Plan tiers are subject to specific quotas regarding search queries, RPS caps, and permitted store views.
3. Accounts & Security
To utilize the Service, you must create an account by providing complete and accurate information. You are solely responsible for maintaining the confidentiality of your login credentials and connection keys (such as secret API keys). You accept full responsibility for all activities occurring under your account.
4. API & Indexing Usage Limits
Your integration must comply with the technical requirements of the NexorAIQ SDK and REST/GraphQL APIs. You agree not to exceed the API rate limits associated with your plan tier (e.g., 50 RPS for Starter, 80 RPS for Growth, 100 RPS for Professional). Consistently exceeding rate caps may result in traffic throttling or tier adjustments.
5. Fees, Trials & Billing
Selected plans receive a free trial period. You authorize NexorAIQ to charge your payment method on file at the end of the trial period unless cancelled beforehand. All subscription fees are billed on a recurring basis and are non-refundable except as required by law.
6. Intellectual Property
NexorAIQ retains all rights, title, and interest in and to the AI Commerce Search technology, vector indexing structures, and scoring algorithms. You retain all rights to your product catalog data, description fields, pricing lists, and store interaction logs imported into the Service.
7. Term & Termination
This Agreement begins when you register an account and remains in effect until terminated. You may cancel your subscription at any time within your console settings. We reserve the right to suspend or terminate accounts immediately upon material breach or non-payment.
8. Limitation of Liability
The Service is provided on an "AS IS" basis. In no event shall NexorAIQ, Inc. be liable for indirect, special, incidental, or consequential damages. Our total aggregate liability is limited to the amount paid by you to NexorAIQ in the three (3) months preceding the claim.